International Standard Organization was established
in 1947 with the aim to globalize standards. Representative
offices of the organization, that provides assessment
services and issue certificates, are spread in
about 32 countries of the world. The representatives
issuing ISO certificates in these 32 countries
have about 200 branches. ISO standard, or its
defined equivalent, is approved and accepted in
about 90 countries and in some of these countries,
ISO standard is recognized as the national standard
of the country. In Iran, since 1995, due to the
adoption of the export promotion policy, added
importance is being paid to the international
standards for quality management.
In order to enter the world
markets, innumerable Iranian production and service
companies have endeavored to obtain ISO certificate.
Presently many representatives of foreign institutions,
issuing ISO certificates, are active in Iran.
These representatives inspect the Iranian companies
and, in some cases, even introduce consultants
to assist the managers of the companies to codify
the processes and activities of the company. During
the last few years, a large number of Iranian
companies have succeeded in obtaining ISO 9000,
and even ISO 14000 certificates and this is an
indication to the attention and importance being
paid by domestic managers to foreign buyers and
The aim of ISO is to facilitate
international trade by improving and promoting
international standards for systems, products
and services. Standards that are equivalent to
ISO standard in some countries are as follows:
ANSI, ASQC, Q90 Series in USA, ENI 9000 and B
55750 in England and Europe. The world recognizes
the above standards as equivalent to ISO and considers
them to be of the same international standing.
ISO certificate is tantamount to the fact that
the quality control process of the company or
organization has a procedure and a sequence and
that the organization actually practices what
If a company or organization
is awarded an ISO 9000 certificate, it can truthfully
declare to its customers that it is in possession
of a documented codified quality system which
is being observed and continually followed. ISO
9000 standardizes the potentialities and forms
of the company or organization. One of the benefits
of obtaining an ISO certificate is that the company
is distinguished as a supplier of superior quality
goods and or services and this is a merit that
most holders of ISO 9000 certificates take advantage
of having supremacy over their competitors.
ISO 9000 Series ISO
This type of standard is used for institutions
involved in designing, development, production,
installation, provision of services for products
and provision of services to customers.
certificate is used for production companies who
design and produce their products themselves.
This type of standard is issued to companies that
provide services or produce goods according to
the plans and specifications prepared by the customers.
This standard is used in cases of final assessment
and methods for conducting tests. This standard
requires the company to perform quality assurance
during the stage of inspection and final testing.